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Background Information
Case Management Toolkit
At the core of the helping process is an appreciation for the survivor's capacity to take responsibility for the relief and recovery work. The premise of empowerment is that those affected by disaster have within their scope the resources necessary to adjust to their "new normal." For many, however, the most valuable resources in disaster recovery are not financial resources, but rather human resources - case managers.
>>Download a snapshot of the Katrina Aid Today case management process.
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